RESUME
Professional
info
I am offering more than 10 years or extensive industry experience working in Digital Marketing. In all of my previous jobs, I was recognized as creative with exceptional leadership skills and efficient communication. I was given the responsibility for managing multiple social media accounts, producing original content, and working on the development and implementation of new digital promotional campaigns, websites and organize events online and offline. Additionally, I completed detailed reports and worked with communities within websites and start ups. Through the years I have demonstrated numerous times that I am a great team player with well-developed critical thinking skills and the ability to solve complex problems.
Work
experience
Consumer Services Representative
Newell Brands - Social Media Team NA (Poland)
February 2024 - Today
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Support consumers across North America (USA & Canada) who seek assistance from 18 brands managed by the company, providing responsive and effective help through various social media channels, and reviews or questions from different retailers, including Amazon.
Newell Brands - Home Appliances LATAM (Poland)
May 2022 - February 2024
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Assist customers of the "Oster" brand across Latin America, with a particular focus on Mexico, Colombia, Peru, Chile, and Argentina, utilizing diverse communication channels such as phone, email, chat, and social media.
Community Builder
Cookpad Peru
Oct 2021 - Dic 2021 (Closed operations in Peru in december 2021)
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Promote home cooking using seasonal ingredients
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Motivate recipe sharing and cooksnaps inside the community
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Review recipes, comments, tips and users
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Create events to promote fun cooking with local ingredients
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Manage social media accounts for Peru
Head of Communications and Digital Media
Expo 2020 Dubai
PromPerú
May 2021 - Sept 2021
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Coordinate, supervise, evaluate and follow up on the implementation of the communications and digital marketing strategy of Peru's participation in Expo 2020 Dubai, in accordance with the sectoral and institutional objectives and goals.
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Promote Peruvian export products, foreign investment, increase the flow of tourists, and contribute to the positioning of the Peru Brand at an international level.
Specialist in Internal Communication and
Social Media Management
National Council of Science, Technology and Technological
Innovation - CONCYTEC (Peru)
Feb 2018 - Dec 2020
● Managed social media accounts of one of their organizations: FONDECYT
● Wrote and edited content for the website (CMS and code)
● Prepared and implemented mailing campaigns
● Designed and edited video content
● Hosted live streamings of events and interviews
● Prepared and implemented content for intranet and internal campaigns
● Helped organize internal events and manage communications
Research Assistant
WeedWeek.net (USA)
Feb 2020 - Oct 2020
● Implemented research for business directory
● Prepared transcripts for Podcasts
Facebook Ads Expert
Get Some Magic (Germany/Cyprus)
Oct 2017 - Jul 2018
● Managed social media accounts of clients
● Optimized Facebook Ads
● Designed and edited video content
● Supervised online paid advertisements
● Worked online from Peru
Digital Outreach Coordinator - Latam
Mongabay.com (USA)
Jul 2016 - Jun 2017
● Managed social media accounts of Latin America.
● Prepared and implemented mailing campaigns
● Designed and edited video content
● Identified SEO trends relevant to Latinamerican content
● Monitored Internet traffic using Google Analytics
● Supervised online paid advertisement.
Administrative Coordinator
San Ignacio de Loyola University (Peru)
Aug 2013 - Jun 2016
● Managed social media accounts of the Department of Basic Education
● Managed administrative duties for virtual classes
● Designed and edited video content including voice-over recording
● Assisted with event organization
Teacher
IPAE – School of Businessmen (Peru)
Jan 2013 - Jan 2014
● Taught the course: "Strategies in Social Media Marketing," part of the "Digital Marketing Professional Diploma"
Social Media Manager
Strategic Web Media (Peru)
Feb 2012 - Aug 2013
● Managed social media accounts
● Supervised content editing and reports from start up: Urturn
● Designed social media presence
● Worked with Customer Relationship Management
● Worked online from Perú with offices in Switzerland and UK
Head of Communications and Marketing
Trabajando.com (Peru)
Mar 2010 - Dec 2011
● Managed social media accounts of the organization
● Produced and edited social media and website content
● Prepared and implemented mailing campaigns
● Designed content layouts for social media
● Monitored Internet traffic using Google Analytics
● Coordinated merchandising and outdoor advertising
Skills
PHOTOSHOP
ILLUSTRATOR
PREMIERE
MEDIA 100
FINAL CUT
MICROSOFT OFFICE
GOOGLE DRIVE
GOOGLE ANALYTICS (Intermediate)
JOOMLA
WORDPRESS
MAILCHIMP
SLACK
ZENDESK
BLACKBOARD
CHAMILO
MOODLE
FACEBOOK-INSTAGRAM (Business)
TWITTER (Analytics)
YOUTUBE
SEO
Languages
ENGLISH (Advanced)
SPANISH (Native)
FRENCH (Basic)
PORTUGUESE (Basic)
ITALIAN (Basic)
Education
Master’s Degree in Visual Anthropology
Pontifical Catholic University of Peru
2015 - present
Currently working on last course - thesis.
Bachelor’s Degree in Communication Science
University of Lima (Peru)
2007
Licentiate degree in 2011
Diploma in Strategic Digital Marketing
National Chamber of Commerce of Peru
2020
Diploma in Journalism and Multimedia Communications
National Chamber of Commerce of Peru
2020
Diploma in Public Relations and Corporate Communication
National Chamber of Commerce of Peru
2019
Diploma in Teaching Spanish as a Foreign Language
University Ricardo Palma (Peru) and Cervantes Institute (Spain)
2007